Privacy Policy
At Real London Homes, we value and respect the privacy of our users. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit and use our website. By accessing and using our website, you consent to the practices described in this policy.
- Information We Collect: We may collect the following types of personal information when you interact with our website:
- Name, email address and other contact details.
- Information provided when making a booking or reservation, such as arrival and departure dates, apartment preferences.
- Information you provide when contacting us or submitting inquiries or feedback.
- Information collected automatically through cookies and similar technologies (please refer to our Cookie Policy section for more details).
- Use of Personal Information: We may use the collected personal information for the following purposes:
- To process and manage your bookings and reservations.
- To communicate with you regarding your inquiries, bookings, and other related matters.
- To improve our services, website, and user experience.
- To send you marketing communications, newsletters, and promotional offers (only if you have explicitly opted-in to receive such communications).
- To comply with legal obligations and protect our rights.
- Data Retention: We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
- Information Sharing and Disclosure: We may share your personal information with the following entities or under the following circumstances:
- Service providers and partners involved in the delivery of our services, such as payment processors, IT infrastructure providers, and customer support services.
- Law enforcement agencies, government authorities, or other third parties if required by law or to protect our legal rights or the rights of others.
- Security: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
- Your Rights: You have the right to access, update, and correct your personal information held by us. You also have the right to withdraw your consent for certain processing activities. To exercise your rights or if you have any privacy-related concerns, please contact us using the information provided in the “Contact Us” section below.
Cookie Policy
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. This Cookie Policy explains how we use cookies and how you can manage them.
- What Are Cookies: Cookies are small text files that are stored on your device when you visit a website. They help improve your browsing experience by remembering your preferences, analyzing website usage, and providing personalized content.
- Types of Cookies We Use:
- Essential Cookies: These cookies are necessary for the website to function properly and enable basic features and functionalities.
- Analytics Cookies: We use these cookies to collect information about how visitors use our website, which helps us improve its performance and usability.
- Marketing Cookies: These cookies track your browsing behavior to deliver personalized advertisements and promotional content.
- Your Cookie Choices: You can manage or delete cookies according to your preferences. Most web browsers allow you to control cookies through their settings. However, please note that disabling or deleting certain cookies may affect your browsing experience and limit the functionality of our website.
- Third-Party Cookies: We may allow third-party service providers, such as analytics or advertising companies, to place cookies on our website. These third parties may use cookies to collect information about your online activities across different websites.
- Updates to the Policy: We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically.
Contact Us: If you have any questions, concerns, or requests regarding this Privacy and Cookie Policy, please contact us at bookings@reallondonhomes.com.